As TUG contractors purchase their remedial products from Triton, the company has a good knowledge of each
contractor's trading history and, of course, full confidence in the products they are using!
(This contrasts with some alternative guarantees which are issued based on the use of any manufacturer's products.)
The Triton Users Guarantee Company Limited (TUG) is
the longest established, insurance backed Guarantee Company in the specialist remedial industry. It was set
up to enable Triton Chemical Manufacturing Company's network of approved contractors to offer a guarantee
following the completion of specialist remedial building works such as damp proofing and timber preservation.
TUG back-up guarantees are issued for a maximum of 30 years from the date of the completion of
works. They provide peace of mind to contractors' clients by coming into force in the event of the approved contractor ceasing to
trade due to bankruptcy, compulsory winding up, voluntary liquidation, death, ill health or retirement of the proprietor.
TUG's back-up guarantees cover materials and workmanship on the following treatments: Below Ground or Structural Waterproofing
(such as Triton's BBA approved sealed Cavity Drain Membrane system)
n Timber Treatment
n Masonry Sterilization
n Remedial Wall Ties
n Resin Repairs to Timber
Triton Chemical Manufacturing Company (Triton) offers its approved contractors the TUG guarantee which
is independent of any manufacturer, and has been backed by insurance cover from the same underwriter,
Lloyds of London, for the last 21 years. This Insurance Policy is insured on an annually renewable basis.
Before qualifying as a TUG approved contractor, inspections are carried out by both Triton and TUG to
ensure contractors meet the required high standards of both business practice and workmanship.
They undergo a stringent vetting process which covers surveying techniques, operating codes of practice,
back-up services and reports on completed work and work in progress. Re-examination and spot checks are
made on individual contractor's work to ensure these high standards are maintained and that each TUG
guarantee is covering reliable, sound workmanship.
The TUG guarantee is one
of the few in the industry
which covers below ground
waterproofing such as
Triton's BBA approved
sealed Cavity Drain